Caddie Brothers Golf Co. Refund Policy

At Caddie Brothers Golf Co., we are committed to providing our customers with high-quality golf apparel. If you are not completely satisfied with your purchase, we offer a hassle-free refund policy.

Refund Eligibility

Timeframe:

Refund requests must be made within 30 days of the purchase date.

Condition:

Items must be in their original condition, unworn, unwashed, and with all tags attached.

Proof of Purchase:

A valid proof of purchase (order number, receipt, or confirmation email) must be provided to process the refund.

Refund Process

Submit a Request:

To initiate a refund, please contact our customer service team at caddiebrothers@gmail.com with your order details and the reason for the refund.

Approval:

Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund.

Refund Method:

Approved refunds will be processed using the original method of payment. Please allow up to 7-10 business days for the refund to appear in your account.

Non-Refundable Items

Sale Items:

Only regular-priced items are eligible for refunds. Sale items cannot be refunded.

Gift Cards:

Gift cards are non-refundable.

Shipping Costs

Initial Shipping:

Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Return Shipping:

Customers are responsible for covering the cost of return shipping.

Contact Information

If you have any questions or need further assistance, please contact us at:

Email: caddiebrothers@gmail.com

Thank you for shopping with Caddie Brothers Golf Co.!